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Terms of Service

Last updated: November 2025 Welcome to CharmCipher! By accessing or purchasing from https://www.charmcipher.com, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Conditions

CharmCipher (“we,” “our,” or “us”) operates this website and provides products and services to you (“you” or “the customer”). By visiting our site and/or purchasing something from us, you agree to be bound by these terms and conditions, including additional policies referenced herein. We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

3. Product Information

All our jewelry is handcrafted with care. We strive to ensure that product descriptions, images, and details are accurate, but slight variations in color or design may occur due to the handmade nature of our pieces. We reserve the right to limit the sales of our products to any person, region, or jurisdiction at our discretion.

4. Pricing & Payment

All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be made at the time of purchase through our secure checkout process.

5. Shipping Policy

We ship orders to most countries, including the United States, Canada, and Europe. Shipping times may vary depending on your location and customs clearance. CharmCipher is not responsible for any delays caused by shipping carriers or customs.

6. Return & Refund Policy

We want you to love your CharmCipher purchase. If for any reason you are not satisfied, you may request a return within 30 days of delivery, provided that the item is unused, in its original packaging, and not affecting resale. Custom or personalized items may not be eligible for returns unless defective. To initiate a return, please contact us at yf930629@gmail.com before sending your item back. Refunds will be processed to your original payment method once the returned item is received and inspected.

7. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. We may cancel orders if we suspect fraudulent activity.

8. Third-Party Links

Certain content, products, or services available via our website may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of such third-party websites.

9. Limitation of Liability

To the fullest extent permitted by law, CharmCipher shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

11. Contact Information

Questions about the Terms of Service should be sent to us at: yf930629@gmail.com
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